Ford and Lincoln are in the top 10 in 2012 J.D. Power Dependability Study |
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Article Date: Thu, February 16, 2012
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J.D. Power’s 2012 U.S. Vehicle Dependability Study is based on 31,000 original owners of 2009 model year vehicles after three years of ownership, with the rating of Problems per 100 Vehicles (PP100) behind based on issues experienced in the past year.
2011 saw an overall reliability improvement across the board, with J.D. Power reporting that 25 of 32 brands saw an increase in reliability compared to last year. Six brands dropped in the rankings, while one saw no change. J.D. Power noted that a strong initial vehicle quality in 2009 translated directly to the historical high dependability of 132 PP100 we have now in 2012.
J.D. Power also pointed out that domestic automakers rose slightly faster than their imported counterparts, and that some automakers (particularly domestic), face unfounded questions about overall reliability from customers. During the last four years Buick, Cadillac, Ford, Hyundai, and Lincoln all faced a high proportion of new-vehicle buyers expressing reliability concerns, when all five brands have consistently reported strong levels of dependability in J.D. Power’s research.
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6. Lincoln, 116 |
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7. Ford, 124 |
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Below are the different segments of the top 3:
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Midsize Car
1. Ford Fusion |
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Large Car
3. Ford Taurus |
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Entry Premium Car
1. Lincoln MKZ (tie) |
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Midsize Crossover/SUV
1. Ford Explorer (tie) |
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Midsize Premium Crossover/SUV
2. Lincoln MKX |
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Midsize Pickup
2. Ford Ranger |
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Source: Motor Trend |
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