Privacy Policy |
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Capital Ford Lincoln of Wilmington’s Pledge Regarding the Responsible Use and Protection of Customer Information |
At Capital Ford Lincoln of Wilmington we respect the
confidentiality of
your personal information, and it is our ongoing responsibility to ensure
that it is protected. We are providing you with this notice to inform you
of how Capital Ford Lincoln of Wilmington responsibly uses and safeguards
your nonpublic personal information. By "nonpublic personal information"
we mean personally identifiable information that has not been obtained
from a public source. Some examples of this are your social security
number or the name of your employer. We encourage you to read this notice
and to call, visit or email us if you have any questions. You may
"opt-out" of receiving any future communications from us at anytime simply
by using the "opt-out" feature or contacting the dealership
directly.
The following is our continuing commitment to the responsible
use and protection of your confidential information:
a) Protection of Confidential
Information:
We will safeguard, according to prudent security standards, the confidentiality of all nonpublic personal information you provide for us.
b) Collection, Use and Retention of Confidential Information:
Capital Ford Lincoln of Wilmington limits the collection, use and retention of confidential information to what we believe is necessary to administer our business, to provide you with exceptional quality service, to comply with regulatory retention of information, and to make available to you other promotions, services, and opportunities that may be of benefit or interest to you. For example, your information may be used to evaluate your eligibility for a loan or other services.
c) Information Collection:
We may collect:
Information we receive from you on applications and
forms, or other information that you provide for us - for example: your
income or where you work;
Information you voluntarily submit for
example, your phone number, your e-mail address;
Information about your
transactions with our affiliates, others or us.
Information we receive
from a consumer-reporting agency, such as your creditworthiness, your
employment verification, etc.
d) Security Procedures to Protect Confidential Information:
A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information. We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public information.
e) Sharing Information with Third Parties Outside of Capital Ford Lincoln
of Wilmington:
We may be required to or may share some or all of the information that we
collect about you, as permitted by law, for the following purposes:
to
third parties to process or service a financial transaction that you
requested or authorized
to insurance companies who underwrite your
vehicle
to state registration agencies, our regulators and auditors
to
consumer reporting agencies
to vehicle manufacturer
to third
parties that assist us in marketing our accounts and service
to third
parties that provide support for services for our products, such as
companies that service our mailings.
to respond to a subpoena, court
order or judicial process.
Information Voluntarily Provided
Any information you provide
to us (i.e. name, e-mail address, etc.) when you enroll in one of our
E-Mail Reminder Services, request information, or use any of the other
interactive portions of our Web sites, is securely maintained on our Web
server and internal systems. This information may be used to provide you
with information you've requested about our company, our products and our
services, or to provide you with special notices. You may opt out of
receiving future communications at any time (see Choice/Opt-Out Policy).
This data may also be used to tailor your experience on our sites by
providing content that is relevant to your interests and geographic
region.
SMS/MMS Consent and Terms
By providing your mobile phone number to Capital Ford of Wilmington, you consent to receive periodic SMS or MMS messages from us. These messages may include important updates, information, and other communications related to our products and services.
Providing Your Telephone Number and Notification Obligations
You affirm that the mobile number you have provided to us is accurate and current. You represent that you are the authorized subscriber or owner of any telephone number you provide. If there are any changes to your contact information, including changes to your telephone numbers, you agree to notify us immediately by sending an email to support@capitalofwilmington.com prior to the effect of the change.
Consent to Receive Automated Communications
By voluntarily providing your telephone number(s), you explicitly consent to receive recurring automated and not automated text messages from Capital Ford of Wilmington regarding our products, services, and your relationship with us. You acknowledge that consent to receive these messages is not a condition of purchase. Standard message and data rates may apply.
Opt-Out Instructions
To unsubscribe from our SMS/MMS messages at any time, you can text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT in response to any message you receive from us. Additionally, you can send an email to support@capitalofwilmington.com specifying that you wish to opt out of text messages. You agree to receive a final message confirming your opt-out.
Assistance/Help
For help, text "HELP" to the number from which you're receiving messages or email support@capitalofwilmington.com.
Carrier Participation
Participating carriers in the United States include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile, among others. Not all carriers may support our SMS/MMS service. T-Mobile is not liable for delayed or undelivered messages.
Data Collection and Use
In connection with this SMS service, we may collect your mobile phone number, carrier's name, and the date, time, and content of your messages among other information you provide. This information may be used to contact you and to deliver the services you have requested from us.
Service Modifications and Termination
By subscribing or using the service, you acknowledge our right to modify or discontinue the service, with or without notice, at any time.
Indemnification
You agree to indemnify Capital Ford of Wilmington against any claims, including privacy, tort, or others, arising from your voluntary provision of a telephone number not owned by you, failure to notify us of changes in your telephone number, or related to the Federal Telephone Consumer Protection Act or state law equivalents. You agree to defend and hold us harmless from any claims, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from such issues.
Participation Requirements
By participating in this Service, you affirm that you are at least eighteen (18) years of age, possess a wireless device capable of two-way messaging, are a customer of a participating wireless carrier, and have a text messaging service. Compatibility of cell phone models with the service, text messaging capabilities, and service availability may vary by carrier.
Miscellaneous
You warrant and represent that you possess all necessary rights, powers, and authority to agree to these terms and perform your obligations hereunder, and that doing so does not conflict with any other agreement to which you are bound. If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect. For questions or concerns, please contact Capital Ford of Wilmington at support@capitalofwilmington.com or by phone at (910) 799-4060. While Capital Ford of Wilmington does not charge for text messages you receive, your mobile provider’s standard rates for text and data may apply. Contact your wireless provider for information about your text and data plan.
